# Backoffice - CorebankOS

> One search across customers, transactions and cases, and one queue for every approval. It’s the backoffice your ops team runs the bank from.

Source: https://corebankos.com/products/backoffice

## Find anything. Approve everything.

One search across customers, transactions and cases, and one queue for every approval. It’s the backoffice your ops team runs the bank from.

- **1** screen for customers, transactions, risk and approvals
- **100%** of actions written to the audit trail
- **4-eyes** maker-checker on every sensitive change
- **Live** a demo you can open today, not a mockup

## Every ops job, one screen.

From the first KYC check to the last exported report, and nothing lives in a spreadsheet.

- **Customer 360**: Profile, accounts, cards, devices and history for every retail and business customer.
- **Transactions hub**: Search, filter and act on every transfer and card payment in real time.
- **Risk scoring**: Every transfer is scored before settlement, with rules your team tunes.
- **Step-up auth**: Biometric confirmation is triggered before anything risky moves.
- **Approvals**: Maker-checker queues with limits per role, amount and action.
- **Audit trail**: Every action is logged, timestamped, attributed and exportable.
- **Roles & permissions**: Granular access for ops, risk, compliance and support teams.
- **Reports & exports**: Regulatory and operational reports, ready to export or schedule.

## Built for the people who run the bank.

One backoffice, with views tuned for each team and permissions that keep them apart.

### For ops & support teams

- Customer lookup in seconds
- Card & account actions
- Payment investigations
- Dispute & chargeback handling
- Notes, tags & case history
- Bulk actions with approvals

### For risk and compliance

- Real-time risk scoring
- Sanctions & PEP screening
- AML alerts & case management
- Limits & velocity rules
- Audit trail & exports
- Regulatory reporting

## Here are the basics.

### Is the backoffice included in every package?

Yes. The backoffice ships with the suite. It’s the same product your ops team uses from day one, and it’s live in the demo.

## A backoffice that doesn't miss a thing.

Risk scoring, step-up auth and a full audit trail watch every transfer and card payment - so your ops team acts instead of hunts.

No blind spots. No spreadsheets. No BS.

- **Risk scoring**: Every transfer scored before settlement
- **Step-up auth**: Biometrics before anything moves
- **Audit trail**: Logged, timestamped, exportable

## Mission control, included.

Customers, transactions, risk, approvals - the backoffice your ops team runs the bank from ships with the suite. It's live; open it.

## One demo.

Tell us what you're building - we'll walk you through every product on a live sandbox, re-themed to your brand.